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CITIZEN'S CHARTER

Section 2 of the Republic Act (RA) 11032 otherwise knows as the Ease of Doing Business and Efficient Government Service Delivery (EODB-EGSD) Act of 2018 states that:

“It is hereby declared that the policy of the State to promote integrity, accountability, proper management of public property as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and prevention of graft and corruption in the government. Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified requirements and procedures that will reduce the red tape and expedite business and nonbusiness related transactions in government.”

Section 6 of the Act stipulates that all government agencies shall set up their respective most current and updated service standards to be known as Citizen’s Charter in the form of information billboards, which shall be posted at the most conspicuous place, in their respective websites and in the form of published materials such as handbook written in English or Filipino or in the local  dialect.

In the strict adherence with Section 6 of RA 11032, The Department of Education established the following service standards.

  • Paranaque Senior High School Citizen’s Charter Handbook

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